Term and Conditions

Welcome to The Christmas Shop! These Terms and Conditions govern your use of our website and services. By accessing our site and making purchases, you agree to these terms. Our goal is to make your holiday shopping experience as joyful and stress-free as possible while ensuring clarity about our policies.

1. Acceptance of Terms

By accessing and using The Christmas Shop website (christmasdecordeal.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our website.

2. Website Usage and Intellectual Property

2.1 Proper Use

You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site.

2.2 Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of The Christmas Shop and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe our Christmas decorations, including lights, ornaments, trees, garlands, wreaths, and accessories. However, slight variations in color or appearance may occur due to monitor settings and photographic limitations.

3.2 Product Availability

All products are subject to availability. During peak holiday seasons, some items may sell out quickly. We reserve the right to limit quantities and discontinue products at any time.

3.3 Service Area

We deliver worldwide with exceptions for some remote areas and parts of Asia. By placing an order, you confirm that your location is within our service area.

4. Ordering and Payment

4.1 Order Process

Placing an order constitutes an offer to purchase products under these Terms and Conditions. We reserve the right to accept or decline orders at our discretion.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through our payment partners. By providing payment information, you represent that you are authorized to use the payment method.

4.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but orders will be processed at the prices in effect at the time of order placement.

5. Shipping and Delivery

5.1 Order Processing

Orders are typically processed within 1-2 business days. During peak season (November-December), processing may take slightly longer.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: For orders of $50 or more, via EMS, delivered within 15-25 business days after shipment

5.3 International Orders

International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our product or shipping prices.

5.4 Delivery Issues

While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates. The Christmas Shop is not liable for delays caused by carriers, weather, customs, or other unforeseen circumstances.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery, provided that:

• Items are in original condition (unused, undamaged, with tags attached)
• Original packaging and receipt are included
• The return is initiated within the 15-day window

6.2 Non-Returnable Items

The following items cannot be returned or exchanged:

• Personalized Christmas ornaments (customized with names, dates, or messages)
• Opened Christmas light sets (for electrical safety reasons)
• Used tree accessories (tree stands, skirts, or toppers showing signs of use)
• Final sale items (clearly marked during promotions)

6.3 Return Process

To initiate a return:

1. Contact our customer service at [email protected] with your order details
2. Wait for authorization and shipping instructions
3. Ship the item to: The Christmas Shop, 2203 7th Street Road, Louisville, US 40208

Return shipping costs are the customer’s responsibility unless the return is due to our error or a defective product.

6.4 Refunds

Refunds are processed within 8-12 business days of receiving your return and are issued to the original payment method.

6.5 Exchanges

We happily exchange items for different sizes, colors (subject to availability), or alternative decorations of equal value.

7. User Responsibilities

7.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

7.2 Accurate Information

You agree to provide accurate, current, and complete information when placing orders and using our website.

7.3 Prohibited Activities

You may not:

• Use our website for any illegal purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with the proper functioning of the website
• Use automated systems to extract data from our website

8. Limitation of Liability

The Christmas Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your use of the website or products shall not exceed the purchase price of the products in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Kentucky. Any disputes shall be resolved in the courts of Louisville, Kentucky.